Abstract

This document specifies guidelines for a use of social media in emergency management. It gives guidance on how to use social media before, during and after an emergency and how social media can support the work of emergency services. On the one hand, these guidelines are directed to authorities (governmental as well as nongovernmental organisations) involved in emergency management. On the other hand, they are directed to citizens who want to use social media in emergency situations. These guidelines shall help social media users to use these new media as efficiently as possible.

Begin

2024-10-18

WI

00391030

Planned document number

DIN EN ISO 22329

Project number

03101491

Responsible national committee

NA 031-05-02 AA - Organisational and Supervising Standards for Civil Protection  

Responsible european committee

CEN/TC 391 - Societal and Citizen Security  

Responsible international committee

ISO/TC 292 - Security and resilience  

draft standard

Security and resilience - Emergency management - Guidelines for the use of social media in emergencies (ISO 22329:2021); German and English version prEN ISO 22329:2025
2025-02
Order from DIN Media