Facility management - Development of the facility management organization
Abstract
This document give guidance and recommendations on the development of the facility management organization (FMO). This document covers governance, leadership, accountability, management oversight, value drivers, risk, organizational structure, stakeholder engagement, social responsibility and ethical behaviour with respect to all FMOs, as well as factors influencing their successful operation. It will also cover the practical matter of the external multi-service provider that aspires to offer management-led facility management over and above the day-to-day delivery of operational facility services. Organizations with responsibility for managing facilities, including arrangements for the delivery of facility services, can operate from within a demand organization or be external to it, i.e. on the supply side. The facility management organization, or FMO as it is termed, is the focus of attention for this new standard.
Begin
2024-08-05
WI
00348035
Planned document number
DIN EN ISO 41002
Project number
04112209
Responsible national committee
NA 041-04-02 AA - Facility Management (Mirror committee CEN/TC 348 and ISO/TC 267)
Responsible european committee
CEN/TC 348 - Facility Management
