Personal and household services - Part 2: Service provision
Abstract
DIN 77009-2 specifies requirements for processes and procedures for the provision of personal and household services. In addition to cross-process requirements, general and specific requirements for the provision of services are formulated, as well as ethical requirements for service providers to provide high-quality services. These services are - personal services, e.g. childcare and care and respite services, and - household-related services, in particular domestic support, e.g. cleaning, shopping, food preparation, laundry, gardening, simple household repairs, support in the area of information and communication technologies. Personal and household-related services are not necessarily tied to a household as the place of service provision. Service providers and suppliers who cover all areas as well as those who only offer individual areas are addressed. This specification does not cover the description of job profiles or standards for vocational education and training.
Begin
2024-07-09
Planned document number
DIN 77009-2
Project number
62018777
Responsible national committee
NA 159-08-03 AA - Personal and household services
draft standard
Personal and household services - Part 2: Service provision
2024-09
Order from DIN Media
previous edition(s)
Personal and Household Services - Service provision
2018-07
