Abstract

This document provides the professional requirements in terms of knowledge, skills and competence of the general manager in the hospitality industry, i.e. the top manager who is in charge of the overall management of a hotel regardless of its size or facilities and who safeguards the hotel's reputation and ensures the quality of the services provided.

Begin

2017-07-24

WI

WS094001

Planned document number

DIN CWA 17327

Project number

62000529