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Pre-standard

CEN/TS 14773
Postal services - Quality of service - Measurement of loss and substantial delay in priority and first class single piece mail using a survey of test letters

Title (German)

Postalische Dienstleistungen - Dienstqualität - Messung des Verlustes und der erheblichen Verzögerungen von Vorzugssendungen und Einzelsendung erster Klasse unter Verwendung von Testbriefen

Responsible national committee

NA 043-03-04 AA - Postal services  

Responsible european committee

CEN/TC 331/WG 1 - Customers, products and Services  

Edition 2004-09
Original language English
Price On Request
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Table of contents

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