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Technical Specification

DIN CEN/TS 14773
Postal services - Quality of service - Measurement of loss and substantial delay in priority and first class single piece mail using a survey of test letters; German version CEN/TS 14773:2004

Title (German)

Postalische Dienstleistungen - Dienstqualität - Messung des Verlustes und der erheblichen Verzögerungen von Vorzugssendungen und Einzelsendungen erster Klasse unter Verwendung von Testbriefen; Deutsche Fassung CEN/TS 14773:2004

Procedure

VN

Document: references other documents

Responsible national committee

NA 043-03-04 AA - Postal services

Responsible european committee

CEN/TC 331/WG 1 - Customers, products and Services

Edition 2004-12

Original language German

Price from 106.30 €

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Table of contents

PDF (DE)

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