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Standards [CURRENT]

DIN EN 13816
Transportation - Logistics and services - Public passenger transport; Service quality definition, targeting and measurement; German version EN 13816:2002

Title (German)

Transport - Logistik und Dienstleistungen - Öffentlicher Personenverkehr; Definition, Festlegung von Leistungszielen und Messung der Servicequalität; Deutsche Fassung EN 13816:2002

Document: referenced in other documents

Responsible national committee

NA 159 BR - Board of DIN Standards Committee Services

Responsible european committee

CEN/TC 320 - Transport - Logistics and services

Edition 2002-07

Original language German

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Table of contents

PDF (DE)

Contact

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