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Hydrogen Technologies Standards form the basic framework for market ramp-up
More information
Climate change Standards and specifications support climate targets
More information
Smart Farming Standards and specifications are drivers for the digitalization of agriculture
More information

Standards [CURRENT]

OENORM ISO 10002
Quality management - Customer satisfaction - Guidelines for complaints handling in organizations (ISO 10002:2018)

Title (German)

Qualitätsmanagement - Kundinnen- und Kundenzufriedenheit - Leitfaden für die Reklamationsbearbeitung in Organisationen (ISO 10002:2018)

Edition 2023-10-01

Original language German

Price from 220.42 €

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Terminology

Hydrogen Technologies Standards form the basic framework for market ramp-up

Climate change Standards and specifications support climate targets

Smart Farming Standards and specifications are drivers for the digitalization of agriculture

OENORM ISO 10002 Quality management - Customer satisfaction - Guidelines for complaints handling in organizations (ISO 10002:2018)

Want to learn more?

OENORM ISO 10002
Quality management - Customer satisfaction - Guidelines for complaints handling in organizations (ISO 10002:2018)