Standards
[CURRENT]
ISO/IEC 30105-8
ISO/IEC 30105-8
Information technology - IT Enabled Services-Business Process Outsourcing (ITES-BPO) lifecycle processes - Part 8: Continual performance improvement (CPI) of ITES-BPO
Title (German)
Informationstechnik - IT-basierte Dienstleistungen / Business Process Outsourcing (ITESBPO) Lifecycle-Processe - Teil 8: Kontinuierliche Leistungssteigerung (CPI) von ITESBPO
Responsible national committee
Responsible international committee
ISO/IEC JTC 1/SC 40/WG 3 - IT-enabled services / Business process outsourcing