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Standards [CURRENT]

FD X50-197 ; FD ISO 10003:2018-11-21
Quality management - Customer satisfaction - Guidelines for dispute resolution external to organizations

Title (German)

Qualitätsmanagement - Kundenzufriedenheit - Leitfaden für Konfliktlösung ausserhalb von Organisationen

Edition 2018-11-21
Original language French
Price from 110.40 €
Table of contents