Standards
[CURRENT]
ISO/IEC 20000-10
ISO/IEC 20000-10
Information technology - Service management - Part 10: Concepts and vocabulary
Title (German)
Informationstechnik - Servicemanagement - Teil 10: Konzepte und Terminologie
Responsible national committee
Responsible international committee
ISO/IEC JTC 1/SC 40/WG 2 - Service management – Information technology