Standards
[CURRENT]
ISO/IEC 20000-1
ISO/IEC 20000-1
Information technology - Service management - Part 1: Service management system requirements
Title (German)
Informationstechnik - Servicemanagement - Teil 1: Anforderungen an Servicemanagementsysteme
Responsible national committee
Responsible international committee
ISO/IEC JTC 1/SC 40/WG 2 - Service management – Information technology