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Hydrogen Technologies Standards form the basic framework for market ramp-up
More information
Climate change Standards and specifications support climate targets
More information
Smart Farming Standards and specifications are drivers for the digitalization of agriculture
More information

Standards [CURRENT]

SN EN ISO 18295-1
Customer contact centres - Part 1: Requirements for customer contact centres (ISO 18295-1:2017)

Title (German)

Kundenkontaktzentren - Teil 1: Anforderungen an Kundenkontaktzentren (ISO 18295-1:2017)

Edition 2017-12

Original language German

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Hydrogen Technologies Standards form the basic framework for market ramp-up

Climate change Standards and specifications support climate targets

Smart Farming Standards and specifications are drivers for the digitalization of agriculture

SN EN ISO 18295-1 Customer contact centres - Part 1: Requirements for customer contact centres (ISO 18295-1:2017)

Want to learn more?

SN EN ISO 18295-1
Customer contact centres - Part 1: Requirements for customer contact centres (ISO 18295-1:2017)