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Standards [CURRENT]

OENORM EN ISO 18295-1
Customer contact centres - Part 1: Requirements for customer contact centres (ISO 18295-1:2017)

Title (German)

Kundenkontaktzentren - Teil 1: Anforderungen an Kundenkontaktzentren (ISO 18295-1:2017)

Edition 2017-11-01
Original language German
Price from 116.88 €
Table of contents