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Hydrogen Technologies Standards form the basic framework for market ramp-up
More information
Climate change Standards and specifications support climate targets
More information
Smart Farming Standards and specifications are drivers for the digitalization of agriculture
More information

Standards [CURRENT]

BS EN ISO 18295-2
Customer contact centres. Requirements for clients using the services of customer contact centres

Title (German)

Kundenkontaktzentren Anforderungen für die Inanspruchnahme von Dienstleistungen von Kundenkontaktzentren

Edition 2017-08-15

Original language English

Price from 192.70 €

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Hydrogen Technologies Standards form the basic framework for market ramp-up

Climate change Standards and specifications support climate targets

Smart Farming Standards and specifications are drivers for the digitalization of agriculture

BS EN ISO 18295-2 Customer contact centres. Requirements for clients using the services of customer contact centres

Want to learn more?

BS EN ISO 18295-2
Customer contact centres. Requirements for clients using the services of customer contact centres