DIN ISO/IEC 19086-1
Information technology - Cloud computing - Service level agreement (SLA) framework - Part 1: Overview and concepts (ISO/IEC 19086-1:2016)
Informationstechnik - Cloud Computing - Dienstgütevereinbarung (SLA) Rahmenwerk - Teil 1: Übersicht und Konzepte (ISO/IEC 19086-1:2016)
Document: references other documents
Responsible national committee
NA 043-01-38 AA - Distributed application platforms and services (DAPS)
Responsible international committee
ISO/IEC JTC 1/SC 38/WG 3 - Cloud Computing Fundamentals (CCF)