Abstract

A quality management system can greatly improve the efficiency of a company's processes and increase product quality in a sustainable way. The author Grit Reimann explains the text of DIN EN ISO 9001-Revision 2015, showing how management systems can be used as a methodical tool for successful management while audits can improve process validation and performance monitoring. Managers and quality officers can also access the media library with over 80 practical examples, specimen texts, forms and recommendations that can be customized to suit the company's needs. This book is the English translation of the German publication "Erfolgreiches Qualitätsmanagement nach DIN EN ISO 9001:2015".