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Standards [Withdrawn]

DIN EN 15838
Customer Contact Centres - Requirements for service provision; German version EN 15838:2009

Title (German)

Kundenkontaktzentren - Anforderungen für die Leistungserbringung; Deutsche Fassung EN 15838:2009

Document: references other documents

Document: referenced in other documents

Responsible national committee

NA 159-01-06 AA - Customer Contact Centres  

Edition 2010-02
Original language German
Translation English
Price from 106.30 €
Table of contents

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