Abstract

"Quality System Requirements - QS-9000" is the result of the work of a joint action group established by the US automotive manufacturers Chrysler, Ford and General Motors. This technical rule is based on the standard ISO 9001, but has been expanded to cover the specific requirements of the automotive industry. The aim of QS-9000 is to permit the development of quality management systems in which continuous improvement is ensured, error avoidance encouraged and process capability in the value added chain enhanced. This manual provides guidelines for a supplier to use in conducting and reporting a design and process failure mode and effect analysis.