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Technical rule [CURRENT]

VDI 4506 Blatt 4

Strategic sales - Brand management using Business Coach
Edition 2013-04

Standards [CURRENT]

DIN EN ISO 18295-2

Customer contact centres - Part 2: Requirements for clients using the services of customer contact centres (ISO 18295-2:2017); German version EN ISO 18295-2:2017
Edition 2017-10

Standards [CURRENT]

DIN EN IEC 62668-1

Process management for avionics - Counterfeit prevention - Part 1: Avoiding the use of counterfeit, fraudulent and recycled electronic components (IEC 62668-1:2019); German version EN IEC 62668-1:2019
Edition 2021-04

Technical rule [CURRENT]

VDI 4501 Blatt 2

Occupational field Technical Sales - Curriculum and study content for the qualification of sales engineers
Edition 2008-12

Technical rule [CURRENT]

VDI 4520 Blatt 1

Product management - Introduction and basics
Edition 2017-01

Technical rule [CURRENT]

VDI 4506 Blatt 2

Strategic sales - Planning products and innovations with the business coach
Edition 2012-03

Technical rule [CURRENT]

VDI 4506 Blatt 1

Strategic sales - Develop entrepreneurial successes with business check
Edition 2009-04

Technical rule [CURRENT]

VDI 4506 Blatt 3

Strategic sales - Planning services using Business Coach
Edition 2013-04

Publication

Kundenzufriedenheit

Messen, Erreichen, Verbessern - Normentexte, Erläuterungen, Fallbeispiele
Edition 2019-10

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