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Standards [CURRENT]

DIN ISO 10001

Quality management - Customer satisfaction - Guidelines for codes of conduct for organizations (ISO 10001:2018)
Edition 2019-07

Standards [CURRENT]

DIN EN IEC 61784-2

Industrial communication networks - Profiles - Part 2: Additional fieldbus profiles for real-time networks based on ISO/IEC/IEEE 8802-3 (IEC 61784-2:2019); English version EN IEC 61784-2:2019, only on CD-ROM
Edition 2020-07

Standards [CURRENT]

DIN EN ISO 41015

Facility management - Influencing organizational behaviours for improved facility outcomes (ISO 41015:2023); German version EN ISO 41015:2023
Edition 2023-10

Standards [CURRENT]

DIN ISO 10002

Quality management - Customer satisfaction - Guidelines for complaints handling in organizations (ISO 10002:2018)
Edition 2019-07

Standards [CURRENT]

DIN EN 14012

Postal services - Quality of service - Complaints handling principles; German version EN 14012:2019
Edition 2020-06

Standards [CURRENT]

DIN EN ISO 19160-2

Addressing - Part 2: Assigning and maintaining addresses for objects in the physical world (ISO 19160-2:2023); English version EN ISO 19160-2:2023
Edition 2024-08

Technical rule [CURRENT]

VDI 4007

Reliability goals - Determination, check, review, certificate
Edition 2012-06

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