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Standards [CURRENT]

CSA ISO 10002

Quality management - Customer satisfaction - Guidelines for complaints handling in organizations (Adopted ISO 10002:2018, third edition, 2018-07)
Edition 2020-05-01

Standards [CURRENT]

BS 8543

Complaint handling in organizations. Specification
Edition 2015-06-30

Standards [CURRENT]

BS ISO 10002

Quality management. Customer satisfaction. Guidelines for complaints handling in organizations
Edition 2018-07-18

Standards [CURRENT]

UNE-EN 14012

Postal services - Quality of service - Complaints handling principles
Edition 2021-05-05

Technical rule [CURRENT]

API PUBL 4623

Anecdotal Health-Related Complaint Data Pertaining to Possible Exposures to Methyl Tertiary Butyl Ether (MTBE): 1993 and 1994 Follow-Up Surveys (1984-1994)
Edition 1995

Standards [CURRENT]

ASTM D 8286

Standard Guide for Processing Cannabis Product Complaints
Edition 2019

Standards [CURRENT]

AS 10002

Guidelines for complaint management in organizations (ISO 10002:2018, NEQ)
Edition 2022

Standards [CURRENT]

AS/NZS CISPR 16.4.4

Specification for radio disturbance and immunity measuring apparatus and methods Uncertainties, statistics and limit modelling - Statistics of complaints and a model for the calculation of limits for the protection of radio services
Edition 2012

Standards [CURRENT]

DIN EN 14012

Postal services - Quality of service - Complaints handling principles; German version EN 14012:2019
Edition 2020-06

Standards [CURRENT]

DIN ISO 10002

Quality management - Customer satisfaction - Guidelines for complaints handling in organizations (ISO 10002:2018)
Edition 2019-07

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