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CSA ISO 10002
Quality management - Customer satisfaction - Guidelines for complaints handling in organizations (Adopted ISO 10002:2018, third edition, 2018-07)
Edition
2020-05-01
BS 8543
Complaint handling in organizations. Specification
Edition
2015-06-30
BS ISO 10002
Quality management. Customer satisfaction. Guidelines for complaints handling in organizations
Edition
2018-07-18
UNE-EN 14012
Postal services - Quality of service - Complaints handling principles
Edition
2021-05-05
API PUBL 4623
Anecdotal Health-Related Complaint Data Pertaining to Possible Exposures to Methyl Tertiary Butyl Ether (MTBE): 1993 and 1994 Follow-Up Surveys (1984-1994)
Edition
1995
ASTM D 8286
Standard Guide for Processing Cannabis Product Complaints
Edition
2019
AS 10002
Guidelines for complaint management in organizations (ISO 10002:2018, NEQ)
Edition
2022
AS/NZS CISPR 16.4.4
Specification for radio disturbance and immunity measuring apparatus and methods Uncertainties, statistics and limit modelling - Statistics of complaints and a model for the calculation of limits for the protection of radio services
Edition
2012
DIN EN 14012
Postal services - Quality of service - Complaints handling principles; German version EN 14012:2019
Edition
2020-06
DIN ISO 10002
Quality management - Customer satisfaction - Guidelines for complaints handling in organizations (ISO 10002:2018)
Edition
2019-07