Quality management - Customer satisfaction - Guidelines for complaints handling in organizations (ISO 10002:2018)
Edition 2019-07

Postal services - Quality of services - Measurement of the transit time of end-to-end services for single piece priority mail and first class mail; German version EN 13850:2020
Edition 2020-10

Information technology - Security techniques - Privacy framework (ISO/IEC 29100:2011, including Amd 1:2018); German version EN ISO/IEC 29100:2020
Edition 2020-09

Sustainability of construction works - Evaluation of the potential for sustainable refurbishment of buildings; German version EN 17680:2023
Edition 2023-12

Sustainability of construction works - Assessment of economic performance of buildings - Calculation methods; German version EN 16627:2015
Edition 2015-09

Security and resilience - Business continuity management systems - Requirements (ISO 22301:2019); German version EN ISO 22301:2019
Edition 2020-06

Ergonomics of human-system interaction - Part 220: Processes for enabling, executing and assessing human-centred design within organizations (ISO 9241-220:2019); German version EN ISO 9241-220:2019
Edition 2020-07

Organization and digitization of information about buildings and civil engineering works, including building information modelling (BIM) - Information management using building information modelling - Part 5: Security-minded approach to information management (ISO 19650-5:2020); German version EN ISO 19650-5:2020
Edition 2021-03

Postal services - Quality of service - Measurement of the transit time of end-to-end services for bulk mail; German version EN 14534:2023
Edition 2024-03

Guidelines for the management of assets of water supply and wastewater systems - Part 1: Drinking water distribution networks (ISO 24516-1:2016)
Edition 2021-02