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AS ISO/IEC 30105.3
Information technology - IT Enabled Services-Business Process Outsourcing (ITES-BPO) lifecycle processes, Part 3: Measurement framework (MF) and organization maturity model (OMM)
Edition
2017
AS ISO/IEC 30105.3 AMD 1
Information technology - IT Enabled Services-Business Process Outsourcing (ITES-BPO) lifecycle processes, Part 3: Measurement framework (MF) and organization maturity model (OMM)
Edition
2022
AS ISO/IEC 30105.4
Information technology - IT Enabled Services - Business Process Outsourcing (ITES-BPO) lifecycle processes Terms and concepts
Edition
2017
AS ISO/IEC 30105.5
Information technology - IT Enabled Services - Business Process Outsourcing (ITES-BPO) lifecycle processes Guidelines
Edition
2017
AS ISO 22301
Security and resilience - Business continuity management systems - Requirements
Edition
2020
AS ISO 22313
Security and resilience - Business continuity management systems - Guidance on the use of ISO 22301
Edition
2020
ABNT NBR ISO 10008
Quality management - Customer satisfaction - Guidelines for business-to-consumer electronic commerce transactions
Edition
2013-11-07
ABNT NBR 14653-4
Assets appraisal Part 4: Business
Edition
2002-12-30
ABNT NBR 15842
Quality service for small business - General requirements
Edition
2010-06-08
