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ISO 10001
Quality management - Customer satisfaction - Guidelines for codes of conduct for organizations
Edition
2018-07
ISO 10002
Quality management - Customer satisfaction - Guidelines for complaints handling in organizations
Edition
2018-07
ISO 10003
Quality management - Customer satisfaction - Guidelines for dispute resolution external to organizations
Edition
2018-07
ISO/DIS 11367
Service excellence - Principles and model for public service organizations
Edition
2024-02
ISO/TR 14069
Greenhouse gases - Quantification and reporting of greenhouse gas emissions for organizations - Guidance for the application of ISO 14064-1
Edition
2013-05
ISO/FDIS 14072
Environmental management - Life cycle assessment - Requirements and guidance for organizational life cycle assessment
Edition
2024-07
ISO 15511
Information and documentation - International standard identifier for libraries and related organizations (ISIL)
Edition
2019-06
ISO 17258
Statistical methods - Six Sigma - Basic criteria underlying benchmarking for Six Sigma in organisations
Edition
2015-01
ISO/DIS 18060
Sustainable Tourism - Indicators for organizations in the tourism value chain - Requirements and guidance for use
Edition
2024-03
ISO 19443
Quality management systems - Specific requirements for the application of ISO 9001:2015 by organizations in the supply chain of the nuclear energy sector supplying products and services important to nuclear safety (ITNS)
Edition
2018-05