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Kundenzufriedenheit
Messen, Erreichen, Verbessern - Normentexte, Erläuterungen, Fallbeispiele
Edition
2019-10
ISO 9004
Quality management - Quality of an organization - Guidance to achieve sustained success
Edition
2018-04
ISO 11354-1
Advanced automation technologies and their applications - Requirements for establishing manufacturing enterprise process interoperability - Part 1: Framework for enterprise interoperability
Edition
2011-09
ISO 11354-2
Advanced automation technologies and their applications - Requirements for establishing manufacturing enterprise process interoperability - Part 2: Maturity model for assessing enterprise interoperability
Edition
2015-07
ISO 13778
Plain bearings - Quality assurance of thin-walled half bearings - Selective assembly of bearings to achieve a narrow clearance range
Edition
2017-03
ISO 13857
Safety of machinery - Safety distances to prevent hazard zones being reached by upper and lower limbs
Edition
2019-10
ISO 16300-1
Automation systems and integration - Interoperability of capability units for manufacturing application solutions - Part 1: Interoperability criteria of capability units per application requirements
Edition
2018-10
ISO/TS 19930
Guidance on aspects of a risk-based approach to assuring sterility of terminally sterilized, single-use health care product that is unable to withstand processing to achieve maximally a sterility assurance level of 10⁻⁶
Edition
2017-12
ISO/IEC TS 30103
Software and Systems Engineering - Lifecycle Processes - Framework for Product Quality Achievement
Edition
2015-09
OENORM EN ISO 9004
Quality management - Quality of an organization - Guidance to achieve sustained success (ISO 9004:2018)
Edition
2018-10-01