2. Getting involved
  3. Standards Committees
  4. NQSZ
NA 147

DIN Standards Committee Quality Management, Statistics and Certification

About NQSZ Projects Drafts Publications Documents withdrawn without replacement National committees European committees International committees

DIN ISO 10002 [CURRENT] referenced in following documents:

Document number Edition Title
Document number DIN ISO 10001 Edition 2019-07 Title Quality management - Customer satisfaction - Guidelines for codes of conduct for organizations (ISO 10001:2018) More 
Document number DIN ISO 10003 Edition 2019-07 Title Quality management - Customer satisfaction - Guidelines for dispute resolution external to organizations (ISO 10003:2018) More 
Document number DIN ISO 10004 Edition 2019-07 Title Quality management - Customer satisfaction - Guidelines for monitoring and measuring (ISO 10004:2018) More