NA 147
DIN Standards Committee Quality Management, Statistics and Certification
DIN ISO 10001 [CURRENT] referenced in following documents:
Document number | Edition | Title |
---|---|---|
DIN ISO 10002 | 2019-07 | Quality management - Customer satisfaction - Guidelines for complaints handling in organizations (ISO 10002:2018) More |
DIN ISO 10003 | 2019-07 | Quality management - Customer satisfaction - Guidelines for dispute resolution external to organizations (ISO 10003:2018) More |
DIN ISO 10004 | 2019-07 | Quality management - Customer satisfaction - Guidelines for monitoring and measuring (ISO 10004:2018) More |