2. Getting involved
  3. Standards Committees
  4. NQSZ
NA 147

DIN Standards Committee Quality Management, Statistics and Certification

About NQSZ Projects Drafts Publications Documents withdrawn without replacement National committees European committees International committees
Standards [CURRENT]

ISO 10003
Quality management - Customer satisfaction - Guidelines for dispute resolution external to organizations

Title (German)

Qualitätsmanagement - Kundenzufriedenheit - Leitfaden für Konfliktlösung außerhalb von Organisationen

Responsible national committee

NA 147-00-01 AA - Quality Management  

Responsible international committee

ISO/TC 176/SC 3 - Supporting technologies  

Edition 2018-07
Original language English
Price from 190.80 €
Order from DIN Media
Table of contents

Contact

Dipl.-Ing.

Kristofer Proll

Am DIN-Platz, Burggrafenstr. 6
10787 Berlin

Tel.: +49 30 2601-2187
Fax: +49 30 2601-42187

Send message to contact