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NA 147

DIN Standards Committee Quality Management, Statistics and Certification

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Technical Specification [Withdrawn]

DIN ISO/TS 10004 ; DIN SPEC 91234:2011-11
Quality management - Customer satisfaction - Guidelines for monitoring and measuring (ISO/TS 10004:2010); Text in German, English and French

Title (German)

Qualitätsmanagement - Kundenzufriedenheit - Leitfaden zur Überwachung und Messung der Kundenzufriedenheit (ISO/TS 10004:2010); Text Deutsch, Englisch und Französisch

Procedure

VN

Document: references other documents

Responsible national committee

NA 147-00-01 AA - Quality Management  

Edition 2011-11
Original language German , English , French
Price from 145.00 €
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Table of contents

Contact

Dipl.-Ing.

Kristofer Proll

Am DIN-Platz, Burggrafenstr. 6
10787 Berlin

Tel.: +49 30 2601-2187
Fax: +49 30 2601-42187

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