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NA 147

DIN Standards Committee Quality Management, Statistics and Certification

About NQSZ Projects Drafts Publications Documents withdrawn without replacement National committees European committees International committees

DIN ISO 10002 [Withdrawn] referenced in following documents:

Document number	Edition	Title
Document number DIN SPEC 77224	Edition 2011-07	Title Achieving Customer Delight Through Service Excellence More
Document number DIN EN ISO 15378	Edition 2018-04	Title Primary packaging materials for medicinal products - Particular requirements for the application of ISO 9001:2015, with reference to good manufacturing practice (GMP) (ISO 15378:2017); German version EN ISO 15378:2017 More
Document number DIN EN ISO 18295-1	Edition 2017-10	Title Customer contact centres - Part 1: Requirements for customer contact centres (ISO 18295-1:2017); German version EN ISO 18295-1:2017 More
Document number DIN EN ISO 18295-2	Edition 2017-10	Title Customer contact centres - Part 2: Requirements for clients using the services of customer contact centres (ISO 18295-2:2017); German version EN ISO 18295-2:2017 More
Document number DIN EN ISO 9000	Edition 2015-11	Title Quality management systems - Fundamentals and vocabulary (ISO 9000:2015); German and English version EN ISO 9000:2015 More
Document number DIN EN ISO 9001	Edition 2015-11	Title Quality management systems - Requirements (ISO 9001:2015); German and English version EN ISO 9001:2015 More
Document number DIN EN ISO 9004	Edition 2018-08	Title Quality management - Quality of an organization - Guidance to achieve sustained success (ISO 9004:2018); German and English version EN ISO 9004:2018 More
Document number DIN EN ISO/IEC 17011	Edition 2018-03	Title Conformity assessment - Requirements for accreditation bodies accrediting conformity assessment bodies (ISO/IEC 17011:2017); German and English version EN ISO/IEC 17011:2017 More
Document number DIN EN ISO/IEC 17021-1	Edition 2015-11	Title Conformity assessment - Requirements for bodies providing audit and certification of management systems - Part 1: Requirements (ISO/IEC 17021-1:2015); German and English version EN ISO/IEC 17021-1:2015 More
Document number DIN EN ISO/IEC 17065	Edition 2013-01	Title Conformity assessment - Requirements for bodies certifying products, processes and services (ISO/IEC 17065:2012); German and English version EN ISO/IEC 17065:2012 More

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