2. Getting involved
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  4. NQSZ
NA 147

DIN Standards Committee Quality Management, Statistics and Certification

About NQSZ Projects Drafts Publications Documents withdrawn without replacement National committees European committees International committees
Standards [Withdrawn]

ISO 10002 Technical Corrigendum 1
Quality management - Customer satisfaction - Guidelines for complaints handling in organizations; Technical Corrigendum 1

Responsible national committee

NA 147-00-01 AA - Quality Management  

Responsible international committee

ISO/TC 176/SC 3 - Supporting technologies  

Edition 2009-07
Original language English
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Table of contents

Contact

Dipl.-Ing.

Kristofer Proll

Am DIN-Platz, Burggrafenstr. 6
10787 Berlin

Tel.: +49 30 2601-2187
Fax: +49 30 2601-42187

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