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NA 147

DIN Standards Committee Quality Management, Statistics and Certification

About NQSZ Projects Drafts Publications Documents withdrawn without replacement National committees European committees International committees

Standards [Withdrawn]

DIN ISO 10003
Quality management - Customer satisfaction - Guidelines for dispute resolution external to organizations (ISO 10003:2007); Text in German, English and French

Title (German)

Qualitätsmanagement - Kundenzufriedenheit - Leitfaden für Konfliktlösung außerhalb von Organisationen (ISO 10003:2007); Text Deutsch, Englisch und Französisch

Document: references other documents

Document: referenced in other documents

Responsible national committee

NA 147-00-01 AA - Quality Management

Edition 2008-07

Original language German , English , French

Price from 146.40 €

Order from DIN Media

Table of contents

PDF (DE,EN,FR)

Contact

Dipl.-Ing.

Kristofer Proll

Am DIN-Platz, Burggrafenstr. 6
10787 Berlin

Tel.: +49 30 2601-2187
Fax: +49 30 2601-42187

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