NA 109
DIN Standards Committee Petroleum and Natural Gas Industries
Standards
[CURRENT]
ISO 10001
ISO 10001
Quality management - Customer satisfaction - Guidelines for codes of conduct for organizations
Title (German)
Qualitätsmanagement - Kundenzufriedenheit - Leitfaden für Verhaltenskodizes für Organisationen
Responsible national committee
NA 147-00-01 AA - Quality Management