2. Getting involved
  3. Standards Committees
  4. NL
NA 131

DIN Standards Committee Aerospace

About NL Projects Drafts Publications Documents withdrawn without replacement National committees European committees International committees
Standards [CURRENT]

ISO 18295-1
Customer contact centres - Part 1: Requirements for customer contact centres

Title (German)

Kundenkontaktzentren - Teil 1: Anforderungen an Kundenkontaktzentren

Edition 2017-07
Original language English
Price from 106.30 €
Order from DIN Media
Table of contents

Contact

Sari Winasis Basuki

Am DIN-Platz, Burggrafenstr. 6
10787 Berlin

Tel.: +49 30 2601-2903
Fax: +49 30 2601-42903

Send message to contact