DIN Standards Committee Information Technology and IT Applications
ISO/IEC 30105-4
Information technology - IT Enabled Services-Business Process Outsourcing (ITES-BPO) lifecycle processes - Part 4: Key concepts
Informationstechnik - IT-basierte Dienstleistungen / Business Process Outsourcing (ITESBPO) Lifecycle-Processe - Teil 4: Begriffe und Konzepte
Responsible national committee
NA 043-01-38 AA - Distributed application platforms and services (DAPS)
Responsible international committee
ISO/IEC JTC 1/SC 40/WG 3 - IT-enabled services / Business process outsourcing