NA 043
DIN Standards Committee Information Technology and IT Applications
Project
Information technology - Service management - Part 18: Guidance on the use of experience management in a service management system
Begin
2025-03-07
Planned document number
ISO/AWI TS 20000-18
Responsible national committee
NA 043-01-38 AA - Distributed application platforms and services (DAPS)
Responsible international committee
ISO/IEC JTC 1/SC 40/WG 2 - Service management – Information technology
