2. Getting involved
  3. Standards Committees
  4. NIA
NA 043

DIN Standards Committee Information Technology and IT Applications

About NIA Projects Drafts Publications Documents withdrawn without replacement National committees European committees International committees

ISO/IEC JTC 1/SC 40/WG 3
IT-enabled services / Business process outsourcing

Publications Projects

The role of WG 3 is to lead the development and maintenance of standards, guidance, tools, framework, best practices and other artefacts for the ITES-BPO industry and its customers. They include lean, overarching standards for all aspects of the ITES-BPO industry, including customers, and cover the entire ITES-BPO lifecycle, documents for capability and maturity determination, newer delivery methods, digital transformation practices, business process breakthroughs, and adoption of new technologies in various industry verticals.

National mirror committee of ISO/IEC JTC 1/SC 40/WG 3

Committee ID Name
NA 043 BR DIN Standards Committee Information Technology and Applications - Joint Steering Committee