NA 175
DIN Standards Committee for Organizational Processes
Standards
[CURRENT]
ISO 10003
ISO 10003
Quality management - Customer satisfaction - Guidelines for dispute resolution external to organizations
Title (German)
Qualitätsmanagement - Kundenzufriedenheit - Leitfaden für Konfliktlösung außerhalb von Organisationen
Responsible national committee
NA 147-00-01 AA - Quality Management