DIN Standards Committee Services
Service excellence - Principles and model for public service organizations
Begin
2022-01-18
Planned document number
ISO/FDIS 11367
Responsible national committee
NA 159-01-22 AA - Services Excellence
Responsible international committee
ISO/TC 312/WG 4 - Public Services
draft standard
Service excellence - Principles and model for public service organizations
2024-02
Order from DIN Media
Service excellence - Principles and model for public service organizations
2024-10
Order from DIN Media