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NA 159

DIN Standards Committee Services

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CEN/TC 452/WG 5
Client Services

Publications Projects

Standards in this domain aim at pairing and training the dog and the beneficiary to a safe and well-functioning team, maintaining team quality over the years (under the condition of a transparent relation between the service provider and client with clear responsibilities to one another). Client Services with the following topics (at least): - client application and assessment - client-dog matching / beneficiary/handler training (class) - assistance dog team examination - after care with beneficiary/handler - criteria and procedures for removing a dog from a client - retirement criteria and replacement procedure - grievance procedures, rights of client, responsibilities of organisations.

National mirror committee of CEN/TC 452/WG 5

Committee ID Name
NA 159-08-01 AA Services - Assistance dogs