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Tasks of Consumer Council

The Consumer Council sets the strategic and political guidelines for its executive body concerning: 

• monitoring of all consumer relevant standardization work;
• prioritization of standardization projects according to consumer interests;
• consumer representation in standardization (national, European, international);
• advising and consulting DIN steering committees and working groups concerning consumer interests;
• decisions on standards proposals to be made on behalf of consumers (standards as instrument of consumer protection).

Tasks of Consumer Council’s Offices

• to investigate consumer concerns in collaboration with consumer associations, experts, scientists, authorities and others, eg. in the form of opinion polls and enquiries;
• to convert consumer interests into adequate technical standard proposals, comments, objections etc.;
• to represent the consumers and to advocate for them in appropriate ways in the relevant national, european and international committees;
• to co-ordinate and support the participation of voluntary consumer representatives;
• to participate in ANEC and COPOLCO activities;
• to brief and train voluntary consumer representatives in collaboration with other consumer associations in an annual three day seminar;
• to comment on draft standards from the consumer’s point of view, even if these standards are not part of the priority programme.