Norm
[AKTUELL]
SA/SNZ TS ISO/IEC 20000.11
SA/SNZ TS ISO/IEC 20000.11
Information technology - Service management, Part 11: Guidance on the relationship between ISO/IEC 20000-1 and service management frameworks: ITIL®
Titel (englisch)
Information technology - Service management, Part 11: Guidance on the relationship between ISO/IEC 20000-1 and service management frameworks: ITIL®