Norm
[AKTUELL]
PD ISO/IEC TS 20000-11
PD ISO/IEC TS 20000-11
Information technology. Service management. Guidance on the relationship between ISO/IEC 20000-1 and service management frameworks: ITIL®
Titel (englisch)
Information technology. Service management. Guidance on the relationship between ISO/IEC 20000-1 and service management frameworks: ITIL®