Vornorm
ISO/IEC TS 20000-11
ISO/IEC TS 20000-11
Information technology - Service management - Part 11: Guidance on the relationship between ISO/IEC 20000-1 and service management frameworks: ITIL®
Titel (englisch)
Information technology - Service management - Part 11: Guidance on the relationship between ISO/IEC 20000-1 and service management frameworks: ITIL®
Zuständiges nationales Arbeitsgremium
Zuständiges internationales Arbeitsgremium
ISO/IEC JTC 1/SC 40/WG 2 - Servicemanagement – Informationstechnik