Norm
[AKTUELL]
UNE-EN ISO 9241-154
UNE-EN ISO 9241-154
Ergonomics of human-system interaction - Part 154: Interactive voice response (IVR) applications (ISO 9241-154:2013) (Endorsed by AENOR in March of 2013.)
Titel (englisch)
Ergonomics of human-system interaction - Part 154: Interactive voice response (IVR) applications (ISO 9241-154:2013) (Endorsed by AENOR in March of 2013.)