Norm
[AKTUELL]
BS ISO/IEC 30105-3+A1
BS ISO/IEC 30105-3+A1
Information technology. IT Enabled Services-Business Process Outsourcing (ITES-BPO) lifecycle processes. Measurement framework (MF) and organization maturity model (OMM)
Titel (englisch)
Information technology. IT Enabled Services-Business Process Outsourcing (ITES-BPO) lifecycle processes. Measurement framework (MF) and organization maturity model (OMM)