Norm
[AKTUELL]
CAN/CSA-ISO 10008
CAN/CSA-ISO 10008
Quality management - Customer satisfaction - Guidelines for business-to-consumer electronic commerce transactions (Adopted ISO 10008:2013, first edition, 2013-06-01)
Titel (englisch)
Quality management - Customer satisfaction - Guidelines for business-to-consumer electronic commerce transactions (Adopted ISO 10008:2013, first edition, 2013-06-01)