Norm
[AKTUELL]
CSA ISO/IEC TR 20000-5
CSA ISO/IEC TR 20000-5
Information technology - Service management - Part 5: Exemplar implementation plan for ISO/IEC 20000-1 (Adopted ISO/IEC TR 20000-5:2013, second edition, 2013-11-01)
Titel (englisch)
Information technology - Service management - Part 5: Exemplar implementation plan for ISO/IEC 20000-1 (Adopted ISO/IEC TR 20000-5:2013, second edition, 2013-11-01)