Norm
[AKTUELL]
ABNT ISO/IEC TR 20000-5
ABNT ISO/IEC TR 20000-5
Information technology - Service management Part 5: Exemplar implementation plan for ABNT NBR ISO/IEC 20000-1
Titel (englisch)
Information technology - Service management Part 5: Exemplar implementation plan for ABNT NBR ISO/IEC 20000-1